Welcome to Medocs (“we,” “our,” “us”), a sophisticated AI-powered medical scribe platform that revolutionizes how healthcare professionals handle clinical documentation. Leveraging advanced AI and ambient listening technology, Medocs automates the transcription of patient-provider conversations, significantly reducing time spent on paperwork and improving accuracy. Whether you're a physician, nurse practitioner, or any other healthcare provider, Medocs enables you to focus on what matters most to deliver outstanding patient care. Our goal is to make healthcare documentation efficient. We understand that your privacy is of utmost importance, and we are fully committed to safeguarding your personal data. By accessing or using our services, including the Medocs’s website and mobile application (the “Platform”), you (“User,” “you,” “your”) agree to comply with and be bound by these Terms of Use ("Terms").

Please read these Terms carefully before using our Platform. If you do not agree to these Terms, do not use our Platform.

1. Acceptance of Terms

By accessing or using Medocs, you agree to be bound by these Terms of Use, including any modifications or updates. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify, update, or change these Terms at any time. We will notify you of significant changes by posting the updated Terms on this page or through other communications. Your continued use of the Platform after changes to these Terms have been posted constitutes your acceptance of the updated Terms.

2. User Eligibility

You must be at least 18 years old to use the Platform. If you are using the Platform on behalf of an organization (such as a medical practice or healthcare facility), you represent that you have the legal authority to bind that organization to these Terms.

The Platform is intended for use by licensed healthcare professionals, medical institutions, and authorized personnel. Users must comply with all relevant laws, including privacy and health data protection laws, such as HIPAA (Health Insurance Portability and Accountability Act) in the U.S., or other applicable regulations based on the jurisdiction in which you operate.

3. Account Registration and Security

To access certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security and confidentiality of your account credentials (e.g., username and password).
• Immediately notify us of any unauthorized use of your account.

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if we believe that you have violated these Terms.

4. Platform Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Use the Platform in any manner that violates applicable laws or regulations, including those governing medical documentation and data privacy.
• Upload, post, or transmit any content that is unlawful, defamatory, obscene, or violates the rights of others.
• Access, use, or tamper with the Platform’s infrastructure or security systems in an unauthorized manner.
• Use the Platform to transmit any viruses, malware, or other harmful computer code.

We reserve the right to monitor your use of the Platform to ensure compliance with these Terms and to take appropriate action if necessary.

5. Medical Documentation and Data

Medocs is a sophisticated AI-powered medical scribe that revolutionizes how healthcare professionals handle clinical documentation. Leveraging advanced AI and ambient listening technology, Medocs automates the transcription of patient-provider conversations, significantly reducing time spent on paperwork and improving accuracy. Whether you're a physician, nurse practitioner, or any other healthcare provider, Medocs enables you to focus on what matters most to deliver outstanding patient care. Our goal is to make healthcare documentation efficient. We understand that your privacy is of utmost importance, and we are fully committed to safeguarding your personal data. You are responsible for ensuring that the medical documentation scribe or share, copy via the Platform is accurate and complies with all applicable laws, including health information privacy laws.

• Ownership and Control: You retain ownership of the medical documentation and data you upload to the Platform. However, by using the Platform, you grant us the right to access, process, and store your data as necessary to provide the services.
• Confidentiality and Data Protection: We are committed to maintaining the confidentiality and security of your medical documentation. We implement industry-standard security measures, including encryption and access controls, to protect your data. However, you are responsible for ensuring that you and your team follow best practices for data security, including managing user access and maintaining secure passwords.

6. Privacy and Data Security

We take your privacy seriously and comply with relevant privacy laws (such as HIPAA in the U.S. or GDPR in the EU, where applicable). Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

By using the Platform, you agree to the collection and use of your personal and medical information in accordance with our Privacy Policy.

7. Third-Party Links and Integrations

The Platform may contain links to third-party websites, services, or applications (“Third-Party Content”). These links are provided for your convenience, and we do not endorse, control, or assume responsibility for any Third-Party Content. Your interactions with these third parties are subject to their respective terms and privacy policies.

We may integrate third-party services (e.g., e-prescription services, billing platforms) into the Platform. These services are governed by their own terms of use, and you agree to comply with those terms when using such services.

8. Suspension or Termination of Access

We may suspend or terminate your access to the Platform at our discretion, including for violations of these Terms, unlawful conduct, or failure to comply with applicable privacy and data protection laws. Upon termination, you must immediately cease using the Platform and may request deletion of your account and data, subject to legal retention requirements.

9. Limitations of Liability

Medocs will take reasonable precautions to ensure the availability and security of the Platform. However, we do not guarantee that the Platform will be error-free, uninterrupted, or free from security threats.

To the fullest extent permitted by law, we disclaim any liability for damages arising from:

• Interruption, delay, or unavailability of the Platform.
• Unauthorized access or data breaches, except in cases of negligence or breach of legal obligations.
• Errors or omissions in medical documentation or data uploaded to the Platform.

In no event will Medocs be liable for any indirect, incidental, consequential, or punitive damages, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Medocs, its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or related to:

• Your use of the Platform.
• Violation of these Terms or applicable laws.
• The accuracy, legality, or privacy of the medical documentation you upload.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [insert jurisdiction], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Platform will be resolved through [arbitration/mediation], and you agree to submit to the jurisdiction and venue of [insert city/country].

12. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and Medocs regarding your use of the Platform.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• Force Majeure: We will not be liable for failure to perform due to circumstances beyond our reasonable control, such as natural disasters, acts of government, or technical failures.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the following details:

Medocs

Email: contact@medocs.ai